Refund Policy

Our refund policy is designed to ensure fair and transparent transactions for all users. Unless special circumstances warrant a refund, the money from a transaction will not be refunded. If we determine that a transaction was fraudulent, violated our agreement, or was not completed in good faith, we reserve the right to reverse or chargeback the transaction to the account holder disputing the transaction.

Please note that once you have purchased a service plan or offer advertised on our website, your decision is considered final and cannot be undone. We are not obligated to issue a refund to any user who has previously paid for a service plan or offer and subsequently decides not to use it.

Installation Of Refunds

If a transaction fails on our site due to technical difficulties, users will be refunded. In such circumstances, you can expect a complete refund into your account within 5-7 business days, minus any applicable service costs. Please be aware that refunds will only cover the cost of the transaction, excluding any fees assessed by the payment gateway and any applicable taxes.

If you have received confirmation of completion but have not yet received the promised services, please file a complaint with our customer support via email. We will investigate the situation and, if warranted, issue a refund based on the results of the investigation.

Please note that our liability for any refund shall not exceed the amount actually received from you for the specific transaction in question. In the event of a service interruption or failure on our end, we will not be liable for any incidental or consequential damages.

Void If Cancelled

There are certain items or deals that cannot be refunded, including but not limited to:

• Governmental or regulatory fees, penalties, and taxes.
• Unauthorized use of your account resulting from your carelessness, such as the disclosure of your account information or loss of login credentials.
• Business dealings that violate the law or our agreements.

Chargeback

The Website reserves the right to deduct the amount of any chargeback transaction from your account. We may also postpone your upcoming bill payment(s) if there are any chargebacks pending settlement on your account.

A chargeback can occur for various reasons, including:

• Payments that were made but refused by the user or payer due to goods or services not being as promised, or being defective, insufficient, unfinished, or unsatisfactory.
• Declined payments by the acquiring bank for any reason while using our services.
• Fees or debits resulting from a purported security breach in encryption or security protocols.
• Failed business deals.

If an unusually high number of chargebacks are issued from your account, we reserve the right to suspend or terminate your account. This may result in account suspension, increased processing costs, withheld payments, extended fund transfer times, or the implementation of a revolving reserve system.

Consequences

Users, including end-users and service providers, may be subject to a "Penalty fee" if they are found to have abused our platform. This fee will cover the costs of our investigation, operational handling, and legal consultation.